Monday 26 October 2015

Sophos Anti-Virus: Could not find a source for updated packages

New standalone installation of Sophos Anti-Virus fails to update from Sophos with the error:

"Could not find a source for updated packages"

Issue recently discovered by Sophos technical support and can be caused by using an outdated installer.

To resolve:

Uninstall Sophos Anti-Virus and AutoUpdate.
Reboot and delete C:\ProgramData\Sophos.
Reinstall using latest 10.3.11 installer from Sophos.

Filename: savw_103_sa_sfx.exe
CRC-32: fabe7e15
MD4: 1a9b80eb474e4d4f67ff6fe996d0d1be
MD5: cfb24eaeaa380fd1be58c0729c1b6977
SHA-1: ebf7327c6ef81c0a8ec9ba7e48ddc09327a76295

Thursday 22 October 2015

Microsoft Outlook 2016: 0x800CCE05 Error

Outlook 2016 on Windows 10 displays 0x800cce05 when attempting to add IMAP account. This can be caused by a previously version of Office, Office 365 installation or conflict with Windows 10.

To resolve right click the Start button, select Command Prompt (Admin) and enter:

sfc /scannow

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Tuesday 20 October 2015

Bentley Hevacomp: Run-time Error 76 Path not found

Run-time error '76': Path not found is displayed when browsing for a project in Bentley Hevacomp.

Review PATHS.dat in C:\Hevacomp Projects and verify file path is correct and accessible.

Browse to file location, open Projects.ndx in Notepad and verify file path is correct and accessible.

"S:\Hevacomp Projects\","\","\"