Wednesday 10 June 2015

Mac OSX: Remove Inactive iMessage Account

In Finder use the Go menu and hold the ALT key down to see the Library Option.
Select Library and then open Preferences.
Select, and
Move these to Trash.
Restart the computer and open Messages.
Open Preferences > Accounts and remove the account(s) that are no longer required.

To reset the Messages app to a default configuration you must delete the user preferences for the application.
Open Finder and from the toolbar select Go > Go To Folder and enter ~/Library/Preferences/.

In this folder remove the files that match, or any files such as which will exist for each type of account within the iMessage application.

Delete the preference files
find ~/Library/Preferences -name "*iChat*" -delete

Delete caches:
rm -rf ~/Library/Caches/

Delete chat database:
rm -rf ~/Library/Messages


  1. When you're in Finder there's a Go menu in the top menu bar.

  2. I have logged out but still iMessage shows email id, in preferences of iMessage. Is there a way to remove this.

  3. will dis fix the inactive message on imessage

  4. What a pain, but this worked! Thank you!

  5. What I did was duplicate the messages app (right click, duplicate) and the account that was inactive on the old app became active on the copied application. I logged out (my original issue was that I was stuck on an unverified apple account that wouldn't let me log out– its whole preference page was blank) and was able to log back in with the account I wanted.

    1. Thank you so much!!! Spent hours looking and this solved my "no details" issue

  6. does anyone have a working solution for this? i tried doing it and it doesn't work