Wednesday, 26 September 2018

Windows Server 2016: One or several parent features are disabled so current feature can not be enabled. Error: 0xc004000d

The request to add or remove features on the specified server failed.
One or several parent features are disabled so current feature can not be enabled. Error: 0xc004000d

To resolve:

Open an elevated PowerShell prompt and enter the following to check if the .NET Framework Feature is installed:

Get-WindowsFeature Net-Framework-Features

Then enter:

Get-WindowsFeature Net-Framework-Features | Remove-WindowsFeature

Finally repeat the first command to check the feature has been removed:

Get-WindowsFeature Net-Framework-Features

Restart the server.


Connect the Windows Server 2016 ISO to the server.

If this is an AWS EC2 instance then snapshot and attach the Windows Server 2016 installation media following the instructions here:

Open an elevated command or PowerShell prompt and enter:

dism /Online /Enable-Feature /FeatureName:NetFX3 /All /Source:D:\Sources\SxS\ /LimitAccess

where D: is the drive letter of the Windows Server 2016 installation media.

Lenovo ThinkPad X250: Power button LED flashes three times but fails to power on

Lenovo ThinkPad X250 power button LED flashes three times but fails to power on.

To resolve:
First reseat the battery and attempt to power on.

Then remove the battery and attempt to power on.

Disconnect the power cable and remove the battery.

Turn the laptop upside down and undo and remove the screws holding the base cover.

Remove the cover then disconnect and reconnect the yellow CMOS battery as shown.

Fit the base cover and power on.

VMware Workstation 14: Nested ESXi Guest Virtual Machines slow

Virtual machines running within a VMware Workstation nested ESXi virtual machine run extremely slow and take several minutes to boot.

This issue can be caused by AVG Anti-Virus.

To resolve:

Open AVG

Select Menu > Settings > Troubleshooting and uncheck Enable hardware-assisted virtualization

Restart the computer

Saturday, 10 March 2018

Lenovo ThinkPad / ThinkCentre: RunDLL There was a problem starting C:\Program

The message "RunDLL There was a problem starting C:\Program" is shown at every startup.

This can be caused by a startup entry for Lenovo Power Manager, left over following a Windows 7 to Windows 10 upgrade.

Note that Lenovo Power Manager is not compatible with Windows 10:

To resolve:

Download Sysinternals Autoruns: 
Select the Logon tab
Disable or remove the startup entry for Lenovo Power Manager

Or open Regedit and browse to:
Delete the Power Manager Power Agenda entry

Remove the orphaned Power Manager entry from the installed Programs list using Microsoft's guidance:

Sunday, 28 January 2018

Lenovo ThinkPad E570: No sound from speakers

No sound from speakers on a new Lenovo ThinkPad E570.

This issue is resolved by installing the Lenovo Hotkey Features Integration package. Either install this package or install and run Lenovo System Update to update all Lenovo applications and drivers.

Lenovo ThinkPad E570 drivers and software

Lenovo System Update

Lenovo ThinkPad T470s: Poor performance and slow CPU when on battery

Lenovo ThinkPad T470s poor performance and slow CPU when on battery.

CPU-Z shows a Core Speed value of around 400MHz.

This issue can be caused by incorrect values within the "Balanced" power plan.

To resolve:

Open Settings > System > Power & sleep and select Additional power settings
Alternatively open the classic Control Panel, choose Hardware and Sound and Power Options

If the Balanced power plan is active, choose Change plan settings and then Change advanced power settings

Scroll down to Processor power management and expand Maximum processor state

The value for On battery may be set to 5%.

Either change this to 100% or choose Restore plan defaults

Sunday, 7 January 2018

Microsoft Office 2016: Blurred text when using external monitor

Microsoft Outlook and other Office 2016 applications appear blurry when used on an external monitor.

This is a known issue and Microsoft's guidance is available here:

The issue can occur when the main display scaling is set to 125% and the external monitor is set to 100%.

To resolve:

Right click the desktop and select Display settings or Start > Settings > System > Display

In the Scale and layout section set the scaling value to be the same for both displays.

Thursday, 14 December 2017

PRTG Network Monitor: Remove Latest News from web interface login page

To remove the Latest News section from the login page of the web interface, open the file:

"C:\Program Files (x86)\PRTG Network Monitor\webroot\css\styles_custom_v2.css" 

and add:

.newsfeed {display:none!important; visibility: hidden; }

Save and close the file and refresh the webpage.

Tested on PRTG version

Saturday, 25 November 2017

Lenovo ThinkPad: Reset Fingerprint Data

To clear or reset the fingerprint data:

Restart the laptop
At the Lenovo logo screen press F1 to enter BIOS Setup (or Fn+F1)
From the "Security" menu choose the "fingerprint" option
Choose the option to "Reset Fingerprint Data"
Press F10 to save and exit BIOS Setup
Start Windows and try enrolling the fingerprint again

Thursday, 23 November 2017

Infor Query & Analysis (Q&A): Configure Excel add-in to load at startup

To configure the add-in to load at startup:

Close any running instances of Excel

Open Registry Editor and browse to:

HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\Infor Query and Analysis Add-in\

Set the value of the LoadBehavior key to 3

Close Registry Editor, open Excel and the Infor tab should be displayed in the ribbon.

To configure this using PowerShell:

Close any running instances of Excel, open a PowerShell prompt and run the following command:

Set-ItemProperty -Path "HKCU:\Software\Microsoft\Office\Excel\Addins\Infor Query and Analysis Add-in" -Name LoadBehavior -Value 3