Sunday, 17 April 2016

DameWare Mini Remote Control: Uninstallation

To uninstall DameWare Mini Remote Control with PowerShell:

Open an elevated PowerShell prompt and enter:

Get-Service DWMRCS
Stop-Service DWMRCS

Get-Service DWMRCS
 
Set-Location C:\
Get-ChildItem -Recurse -Include DWRCS.EXE
Set-Location C:\Windows\dwrcs

or Set-Location C:\Windows\SysWOW64
.\DWRCS.EXE -Remove

Get-Service DWMRCS

Remove remaining files from installation directory (eg: C:\Windows\dwrcs)

DameWare KB Article:
http://support.dameware.com/kb/article.aspx?ID=100000

Windows 7: HRESULT Error 0x8007ffff displayed when attempting to login

HRESULT Error 0x8007ffff displayed when attempting to login.

To resolve, uninstall the following and reboot:

Device Access Manager for HP ProtectTools
Drive Encryption for HP ProtectTools
HP ProtectTools Security Manager

Monday, 11 April 2016

Sophos Anti-Virus: Installation Error 25010 - An error occurred while running the custom action 'UpdateSubscriptionInfo'

Error 25010. An error occurred while running the custom action 'UpdateSubscriptionInfo'. Contact your support personnel is displayed upon completion of the installation of a standalone Sophos Antivirus.

To resolve:

Ensure the process "AlUpdate.exe" is not running
Uninstall Sophos Anti-Virus
Uninstall Sophos AutoUpdate
Restart the computer
Delete "C:\Program Files\Sophos\" and/or "C:\Program Files (x86)\Sophos\"
Delete "C:\ProgramData\Sophos"
Delete HKLM\SOFTWARE\Wow6432Node\Sophos or HKLM\Software\Sophos
Delete HKCU\Software\Sophos
Download the latest 10.3 installer from Sophos
Install

Alternatively, within an elevated PowerShell prompt:

Remove-Item "C:\Program Files\Sophos" -ErrorAction SilentlyContinue
Remove-Item "C:\Program Files (x86)\Sophos" -ErrorAction SilentlyContinue
Remove-Item "C:\ProgramData\Sophos" -ErrorAction SilentlyContinue
Remove-Item "HKLM:\SOFTWARE\Wow6432Node\Sophos" -ErrorAction SilentlyContinue
Remove-Item "HKLM:\Software\Sophos" -ErrorAction SilentlyContinue
Restart-Computer