Tuesday, 28 August 2012

Adobe Reader: An Error Occurred While Sending Mail

Adobe Reader - An Error Occurred While Sending Mail

This error can occur when trying to attach a PDF file to an email from within Adobe Reader and may be caused by an installation of Mozilla Thunderbird.

Check the default E-mail editor is set correctly in Control Panel > Internet Options > Programs

Amend the following registry key:

HKEY_CURRENT_USER\Software\Clients\Mail\(Default)

From Mozilla Thunderbird to Microsoft Outlook

Also amend the following key for new users on the system:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail(Default)

38 comments:

  1. It worked perfectly for me!
    THANK-YOU!!!!!

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  2. I don't have Mozilla Thunderbird. Other options?

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  3. I don't have Mozilla Thunderbird. Other options?

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  4. I had Mozilla Thunderbird installed but removed it a few minutes later. Subsequently a day later I got the message above. I tried restarting my PC but still got the error. After doing the above, the error went away and Reader works normally now with Outlook.

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  5. But what if I want to use Gmail?

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  6. This worked for me, basically just ensure that whatever the default client is set to, Thunderbird, Google etc. change it to Microsoft Outlook. It worked for me, I had had Mailbird and had to make some registry changes to stop it being the default client, but did not make the change here.

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