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Friday, 8 April 2011

HP LaserJet 3390: Error Occurred Communicating with the Device

HP LaserJet Fix Scan Utility

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1161396&swItem=ma-38336-1&prodNameId=1140789&swEnvOID=228&swLang=8&taskId=135&mode=3

This error message prevents the use of HP Scan over the network and can be caused by a change in IP address on the printer.

Printing may still work and the HP Toolbox recognises the network printer.

The utility above detects the printer on the network and updates the old IP address with the new IP address.

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