Wednesday 27 March 2013

Adobe InDesign CS6: Error - Network Connection Was Lost

Adobe InDesign CS6 on Windows 7 displays the error:

The network connection was lost for the file <filepath\filename.indd>, or the file was modified by another process.

This error can occur soon after opening the file and can be caused when the file being accessed is based on a Mac server.

The issue is due to the SMB implementation within Mac OSX

To troubleshoot, attempt to open the same file within InDesign from another machine to see if the same error message is displayed. If it is, the issue is not with the first machine.

To workaround, either copy the file to the local machine or open command prompt and run a continuous ping from the Windows machine to the Mac server.

ping -t <IP Address of Mac Server>

eg: ping -t 192.168.0.5

To resolve, a third party application needs to be installed on the Mac Server, such as SMBUp.

http://eduo.info/apps/smbup




VMware ESXi 4.1: Identify Installed Memory Modules

To view the details of memory modules installed when running ESXi:

SSH to the host and enter the following command:

smbiosDump | grep Size

The output should be similar to the below.

    Size: No Memory Installed
    Size: No Memory Installed
    Size: 8 GB
    Size: No Memory Installed
    Size: No Memory Installed
    Size: 8 GB
    Size: No Memory Installed
    Size: No Memory Installed
    Size: 8 GB
    Size: No Memory Installed
    Size: No Memory Installed
    Size: 8 GB
    Size: No Memory Installed
    Size: No Memory Installed
    Size: 8 GB
    Size: No Memory Installed
    Size: No Memory Installed
    Size: 8 GB


Further detail, such as memory speed and slot identifier, can be displayed through the following command:

smbiosDump | grep 'Size\|Speed\|Location'


    Location: "PROC 1 DIMM 1G"
    Size: No Memory Installed
    Location: "PROC 1 DIMM 2D"
    Size: No Memory Installed
    Location: "PROC 1 DIMM 3A"
    Size: 8 GB
    Speed: 1333 MHz
    Location: "PROC 1 DIMM 4H"
    Size: No Memory Installed
    Location: "PROC 1 DIMM 5E"
    Size: No Memory Installed
    Location: "PROC 1 DIMM 6B"
    Size: 8 GB
    Speed: 1333 MHz
    Location: "PROC 1 DIMM 7I"
    Size: No Memory Installed
    Location: "PROC 1 DIMM 8F"
    Size: No Memory Installed
    Location: "PROC 1 DIMM 9C"
    Size: 8 GB
    Speed: 1333 MHz
    Location: "PROC 2 DIMM 1G"
    Size: No Memory Installed
    Location: "PROC 2 DIMM 2D"
    Size: No Memory Installed
    Location: "PROC 2 DIMM 3A"
    Size: 8 GB
    Speed: 1333 MHz
    Location: "PROC 2 DIMM 4H"
    Size: No Memory Installed
    Location: "PROC 2 DIMM 5E"
    Size: No Memory Installed
    Location: "PROC 2 DIMM 6B"
    Size: 8 GB
    Speed: 1333 MHz
    Location: "PROC 2 DIMM 7I"
    Size: No Memory Installed
    Location: "PROC 2 DIMM 8F"
    Size: No Memory Installed
    Location: "PROC 2 DIMM 9C"
    Size: 8 GB
    Speed: 1333 MHz


Friday 1 March 2013

HP Business Desktop: Arial, Georgia & Verdana Fonts Missing

Unable to set bold or italic versions of common fonts within Microsoft Office such as Arial or Verdana.

The issue is due to certain fonts being removed after the uninstallation of preloaded applications on HP Windows 7 Business Desktops, such as PressReader.

To resolve, copy the following fonts from C:\Windows\Fonts on a working machine:

Arial
Georgia
Verdana

Exchange 2007: New Accepted Domain - 5.7.1 Unable to relay

Unable to send email to particular domain after adding as Accepted Domain in Exchange 2007.
The exact error message is:

#<IP Address> #5.7.1 smtp; 550 5.7.1 Unable to relay> #SMTP#

The solution is to restart the Exchange Transport service.

AutoCAD 2013: Slow Opening Drawings From Network Share

AutoCAD 2013 hangs at a percentage when opening a drawing. If left long enough, AutoCAD will launch and open the drawing.


As a temporary workaround and to speed up the opening process, copy the file to the local machine and disable the network adapter.

The issue can be caused by embedded objects located on a network file share that is no longer accessible.

To resolve, within the drawing at the command prompt type XREF to list all embedded objects.
Verify that all objects listed are valid and accessible and remove obsolete items via right click - Detach.