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Saturday, 10 March 2018

Lenovo ThinkPad / ThinkCentre: RunDLL There was a problem starting C:\Program

The message "RunDLL There was a problem starting C:\Program" is shown at every startup.

This can be caused by a startup entry for Lenovo Power Manager, left over following a Windows 7 to Windows 10 upgrade.

Note that Lenovo Power Manager is not compatible with Windows 10: https://support.lenovo.com/gb/en/solutions/ht104070?cl=1

To resolve:

Download Sysinternals Autoruns: https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns 
Select the Logon tab
Disable or remove the startup entry for Lenovo Power Manager

Or open Regedit and browse to:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\
Delete the Power Manager Power Agenda entry

Remove the orphaned Power Manager entry from the installed Programs list using Microsoft's guidance:


https://support.microsoft.com/en-us/help/247501/how-to-manually-remove-programs-from-the-add-remove-programs-list

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